Terms of service

Terms & Conditions

Effective Date: 03.06.2024

1. Agreement to Terms

Welcome to Milanière ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website milaniere.com and any purchases made through our online store. By accessing or using our website, you agree to be bound by these Terms.

2. About Milanière

Milanière is a luxury fashion brand specializing in urban luxury fashion, offering premium menswear, womenswear, miniswear, and accessories. We are committed to exceptional quality, bold design, and unapologetic style.

3. Eligibility

You must be at least 18 years old to make purchases on our website. By using our website, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Products and Pricing

4.1 Product Information

  • All product descriptions, images, and specifications are for informational purposes only
  • We strive for accuracy but cannot guarantee that all product information is error-free
  • Colors may vary slightly due to monitor settings and lighting conditions

4.2 Pricing

  • All prices are listed in USD unless otherwise specified
  • Prices are subject to change without notice
  • The price charged will be the price displayed at the time of purchase
  • Additional taxes, duties, or fees may apply depending on your location

4.3 Product Availability

  • All products are subject to availability
  • We reserve the right to discontinue products at any time
  • If a product becomes unavailable after purchase, we will notify you and offer a refund

5. Orders and Payment

5.1 Order Acceptance

  • Your order constitutes an offer to purchase
  • We reserve the right to accept or decline orders at our discretion
  • Order confirmation does not guarantee product availability

5.2 Payment

  • Payment is required at the time of purchase
  • We accept major credit cards and other payment methods as displayed
  • By providing payment information, you authorize us to charge the specified amount

5.3 Order Processing

  • Orders are typically processed within 1-3 business days
  • Processing times may vary during sales events or holidays
  • You will receive order confirmation and shipping notifications via email

6. Shipping and Delivery

6.1 Shipping

  • Shipping costs and timeframes are calculated at checkout
  • We ship to addresses provided by customers
  • Risk of loss transfers to you upon delivery

6.2 Delivery

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers
  • You are responsible for providing accurate shipping information

7. Returns and Exchanges

7.1 Return Policy

  • Items may be returned within 30 days of delivery
  • Items must be in original condition with tags attached
  • Custom or personalized items cannot be returned
  • Customer is responsible for return shipping costs unless item is defective

7.2 Return Process

  • Contact our customer service to initiate a return
  • Items must be returned in original packaging
  • Refunds will be processed within 5-10 business days after receipt

7.3 Exchanges

  • Exchanges are subject to availability
  • Size exchanges may incur additional shipping charges

8. Intellectual Property

8.1 Trademarks

  • "Milanière" and our logo are registered trademarks
  • All content, including designs, images, and text, is protected by copyright
  • You may not use our intellectual property without written permission

8.2 User Content

  • Any content you submit becomes our property
  • You grant us the right to use your content for marketing purposes
  • You are responsible for ensuring your content does not infringe on others' rights

9. Privacy and Data Protection

  • Your privacy is important to us
  • Our Privacy Policy explains how we collect, use, and protect your information
  • By using our website, you consent to our data practices as outlined in our Privacy Policy

10. Prohibited Uses

You may not use our website to:

  • Violate any laws or regulations
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access our website
  • Resell our products for commercial purposes without authorization

11. Account Security

11.1 Your Account

  • You are responsible for maintaining account security
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized use

11.2 Account Termination

  • We may suspend or terminate accounts for violations of these Terms
  • You may close your account at any time

12. Disclaimers

12.1 Website Availability

  • We strive for continuous website availability
  • We do not guarantee uninterrupted access
  • Maintenance and updates may temporarily affect availability

12.2 Product Warranties

  • Products are sold "as is" unless otherwise specified
  • We disclaim all warranties to the extent permitted by law
  • Defective products will be replaced or refunded at our discretion

13. Limitation of Liability

13.1 Liability Limits

  • Our liability is limited to the purchase price of products
  • We are not liable for indirect, consequential, or punitive damages
  • Some jurisdictions do not allow liability limitations

13.2 Force Majeure

  • We are not liable for delays or failures due to circumstances beyond our control
  • This includes natural disasters, strikes, or government actions

14. Indemnification

You agree to indemnify and hold harmless Milanière from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

15. Governing Law and Disputes

15.1 Governing Law

  • These Terms are governed by the laws of [Your Jurisdiction]
  • Any disputes will be resolved in the courts of [Your Jurisdiction]

15.2 Dispute Resolution

  • We encourage resolving disputes through direct communication
  • If necessary, disputes may be resolved through binding arbitration

16. Modifications to Terms

16.1 Updates

  • We may update these Terms at any time
  • Changes will be posted on this page with a new effective date
  • Continued use of our website constitutes acceptance of updated Terms

16.2 Notification

  • Material changes will be communicated via email or website notice
  • You are responsible for reviewing Terms periodically

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and any other legal notices, constitute the entire agreement between you and Milanière regarding your use of our website.

19. Contact Information

For questions about these Terms & Conditions, please contact us:

Milanière Customer Service

  • Email: milaniquestore@gmail.com
  • Phone: +972526265517
  • Address: israel
  • Hours: 08:00-17:00

Last Updated: 06.09.2025

By continuing to use milaniere.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.