© All Rights Reserved to Roey Ben Harush
Simply browse our collections, select your desired items, choose your size, and add to cart. Proceed to checkout, enter your shipping information, and complete payment. You'll receive an order confirmation email immediately.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for a secure and convenient checkout experience.
Orders can be modified or cancelled within 2 hours of placement. After this time, your order may already be in processing. Contact us immediately at milaniquestore@gmail.com for assistance.
Standard shipping takes 5-7 business days. Express shipping (2-3 business days) and overnight shipping are also available. International orders typically take 7-14 business days depending on destination.
Yes! We ship worldwide. Shipping costs and delivery times vary by location. International customers are responsible for any customs duties or taxes that may apply.
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history.
We accept returns within 30 days of delivery. Items must be in original condition with tags attached, unworn, and in original packaging. Some items like intimate apparel cannot be returned for hygiene reasons.
Contact our customer service team at returns@milaniere.com to initiate a return. We'll provide you with a return label and instructions. Please package items securely for return shipping.
Yes! We offer free size exchanges within 30 days. Contact us to arrange an exchange, and we'll send you the new size once we receive your return.
Each product page includes a detailed size guide. Measure yourself and compare to our charts for the best fit. When in doubt, we recommend sizing up for comfort. Our customer service team can also provide sizing advice.
Care instructions are provided on each garment's label. Generally, we recommend gentle machine wash or hand wash in cold water, and air dry when possible. Avoid bleach and harsh chemicals to maintain fabric quality.
Absolutely. We're committed to ethical manufacturing and work only with suppliers who share our values of fair labor practices and environmental responsibility. Quality and ethics go hand in hand at Milanière.
No, you can checkout as a guest. However, creating an account allows you to track orders, save favorites, access exclusive offers, and enjoy faster checkout for future purchases.
You can reach us at milaniquestore@gmail.com, through our contact form, or via live chat during business hours (9 AM - 6 PM EST, Monday-Friday). We typically respond within 24 hours.
Yes! Join our newsletter to receive early access to new collections, exclusive discounts, style tips, and invitations to special events. Members also enjoy priority customer service.
Our customer service team is here to help you with anything you need.
Available Monday-Friday, 9 AM - 6 PM EST